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Store Policies

STORE POLICIES

ORDERS
Orders may be placed via the website, the telephone, and in person at the Persphenie studio location. We accept Visa, Master Card, Money Orders, Certified Checks, and personal checks. Personal checks will need to clear before an item/items are shipped. We do not accept personal checks in the boutique /studio.


RETURNS & REFUNDS
Because of the nature of our aromatherapy, body, and skin care product, we do not accept returns on perfumery components, absolutes, essential oils, botanical perfumes, and body care. If available, we will be happy to send you samples prior to purchase.

For all other product, items unopened and undamaged may be exchanged, if within seven business days.

Refunds for classes. Cancellations must be within 48 hours of the class purchased, for a full refund.
A 50% refund up to two weeks before the class. There is no refund if the cancellation occurs within fourteen days of the class.


SAFETY
Please consult with your doctor for possible safety regarding all ingredients, including essential oils, and herbs. We cannot be held liable for not including all possible side effects of the essential oils, herbs, and other natural ingredients.